Your privacy, our commitment

Last updated: 30 June 2026

1. Overview

Dr. Akheel Sexologist Clinic (“we”, “us”, “our”) respects your privacy. This Privacy Policy explains what information we collect when you use this website or visit our clinic, how we use it, how we protect it, and the choices you have. By using this website you agree to the practices described here.

2. Information we collect

a. Information you provide

• Contact details — name, phone number, WhatsApp number, email address you enter into the booking or contact form.
• Consultation details — the concern you select (e.g. ED, PE, PRP), preferred visit time and any note you add.
• Clinical information — when you visit the clinic, medical history and examination notes are recorded by the doctor as part of your treatment record.

b. Information collected automatically

• Basic analytics (page views, device type, approximate location, referrer) used to understand traffic and improve the site.
• Cookies or similar technologies for essential site functionality and analytics.

3. How we use your information

• To schedule and confirm your appointment.
• To contact you about your consultation or follow-up care.
• To provide medical treatment and maintain your patient record.
• To send appointment reminders and (only if you opt in) educational health information.
• To improve the website and our services.
• To comply with legal, regulatory or medical-council obligations.

4. Confidentiality

Every consultation at the clinic is strictly confidential. Your identity, records and the content of your conversation are never shared with third parties without your explicit consent, except where required by law, court order, or to prevent serious harm to you or another person.

5. Data sharing

We do not sell or rent your personal information. We may share limited information only with:

• Diagnostic labs or partner specialists directly involved in your care, with your consent.
• Service providers (e.g. WhatsApp Business, secure form/database providers) who help operate the clinic, under contractual confidentiality obligations.
• Government or regulatory bodies where legally required.

6. Data retention

Booking enquiries are retained only as long as necessary to serve you. Medical records are retained for the duration required by applicable medical-council and Indian law (typically a minimum of 3 years from the last consultation).

7. Data security

We use reasonable technical and organisational measures to protect the information we hold, including access control, encrypted transmission (HTTPS) and secure storage. No online transmission is 100% secure, and we cannot guarantee absolute security.

8. Your rights

You have the right to:

• Ask what personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your booking/enquiry data (subject to lawful retention of clinical records).
• Withdraw consent for non-essential communication at any time.

To exercise any of these rights, contact us using the details at the bottom of this page.

9. Third-party links

Our site may link to external services such as WhatsApp, Google Maps or Google Search. Their own privacy policies apply when you use those services.

10. Children

Our services are intended for adults (18+). We do not knowingly collect information from minors.

11. Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date above will reflect any changes. Continued use of the website after changes means you accept the revised policy.